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Frequently Asked Questions

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How do I get started with ServeNest?

Sign up for a free 14-day trial. Once registered, follow our quick-start guide to set up your business profile, add your menu items, and configure payment settings. You can start accepting orders within minutes!

What payment methods do you accept?

We process payments via Stripe, which accepts all major credit and debit cards. Subscriptions are billed monthly in British Pounds (GBP). We also accept bank transfers for annual plans.

Can I manage multiple business locations?

Yes! ServeNest's multi-tenant architecture allows you to manage multiple business locations from a single dashboard. Each location can have its own menus, settings, and analytics while you maintain centralized control.

Is my data secure and GDPR compliant?

Absolutely. We are fully compliant with UK GDPR and the Data Protection Act 2018. All data is encrypted in transit and at rest, and we undergo regular security audits. You maintain full ownership of your data.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no penalties. You'll retain access until the end of your current billing period. We'll keep your data for 30 days after cancellation in case you want to reactivate.

Get in Touch

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Email Support

Response within 24 hours

support@servenest.co.uk
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Phone Support

Mon-Fri, 9AM-6PM GMT

+44 20 1234 5678

Still Need Help?

Our support team is here to assist you with any questions or issues.

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